This website is operated by Shinjuku Metro Group ("the Company"). The Company promotes the protection of personal information by establishing the following personal information protection policy, building a system for protecting personal information, and ensuring that all employees recognize the importance of protecting personal information and take appropriate measures.

Management of personal information

In order to keep customers' personal information accurate and up-to-date and to prevent unauthorized access to, loss, damage, falsification, or leakage of personal information, we take necessary measures such as maintaining a security system, developing a management system, and thoroughly educating employees.

Purpose of use of personal information

Personal information received from customers will be used to send e-mails and materials to customers in order to contact them and answer their questions about our business.

Prohibition of disclosure or provision of personal information to third parties

We will properly manage personal information received from customers and will not disclose personal information to third parties except in the following cases When we have the customer's consent
When we disclose personal information to contractors to whom we outsource our business in order to provide services requested by the customer.
When it is necessary to disclose the information in accordance with laws and regulations

Security measures for personal information

We take all possible security measures to ensure the accuracy and safety of personal information.

Inquiry of the person in question

If a customer wishes to inquire about, correct, or delete his/her personal information, we will respond to the request after confirming the identity of the customer.

Compliance with and review of laws, regulations, and norms

We will comply with Japanese laws, regulations, and other norms applicable to personal information in our possession, and will review and improve the contents of this policy as appropriate.

Contact Us

For inquiries regarding our handling of personal information, please contact the following

Shinjuku Metro Group

Contact Us